Do you own an HP DV1000,DV2000,DV3000,DV6000,or DV9000 Laptop?

What's Going On?
HP has acknowledged the fact that there are some serious problems with these laptops.  They have extended the warranties although most of them experience failure shortly after the extended warranty expires.  HP will charge between $250 to $500 to repair these laptops depending on the model.  There were a lot of them sold on Maui through Costco.  We see several of them every week with the same problems.  The symptoms vary but the result is the same.  They won't turn on and if they do it's only for a short time before they shut off by themselves.  Be aware that your model number might not be exactly DV1000 or DV9000.  There are hundreds of variations such as DV9723CL. But if it starts with DV1,2,3,6 ,or 9, you are a victim of this unfortunate problem.

What Is The Cause Of The Problem?
HP failed to provide adequate cooling measures for an already known HOT CPU and GPU.  The CPU was provided by AMD and the GPU was provided by Nvidia.  (Not every model was made with these.  Call us and we'll help you look it up on your computer so you know for sure)  You will generally see these brand stickers somewhere on the system.   These two companies have been known in the industry for years as being more unstable and higher heat producers than the leading manufacturer, Intel.  HP chose to build millions of low grade consumer laptops with these heat producing chips.  Had they taken measures to reduce the heat more efficiently, they wouldn't be in the position they are in now. 

How Can I Avoid This Failure In The First Place?
The biggest problem with these laptops is airflow.  To cool the CPU & GPU there is a fan pulling air in from the bottom of the laptop to cool the heatsink that draws heat away from these two chips.  It then exhausts the hot air out the back or side of the laptop.  THESE INTAKE AND EXHAUST AREAS MUST BE KEPT CLEAR.  Most people simply set their laptop down wherever it's convenient.  They don't realize that they are usually blocking the air passages causing the laptop to get very hot.  Heat cycles are what kills these computers.  Getting very hot and then cooling off over and over causes stresses and micro-fractures that eventually lead to shorting and system failure.  The least you can do is keep the bottom of the laptop elevated from the table or desktop surface by placing a block of some sort underneath it.  This allows air to flow freely under the system.  The best thing you can do is purchase a laptop cooler.  We stock them for this very reason so call us first.  They are specially designed to fit under the laptop without elevating it too much,  And they have additional cooling fans to help circulate cooler air to the laptop.  These units run anywhere from $30 to $150. 

What If I'm Experiencing The Problem Now?
Don't fret.  It can be repaired.  Most importantly this problem almost never affects your data.  We can easily move it to a new system.  If your system is out of warranty and experiencing these problems, give us a call.  We have the knowledge and experience to repair any laptop.  We are successful in repairing about 85% of these failed HP systems.  If we can't fix it, you don't pay a dime.  If you're one of those few  we can advise you where to spend your hard earned cash next.  Don't get burned by HP or any other manufacturer again.  Consult with someone who knows about these things.  Just talk to us first.  We'll advise you on what to buy or sell you one from our inventory.  Although HP does make some quality equipment you need to know exactly what you're buying. 

Is your HP Laptop dead or dying? Call us now 808-269-8433  Serving all of Maui